Support

A real person answers.

Applies to every iOS, iPadOS, and watchOS app published by noshu LLC

Need help?

Email a@noshu.net and tell us which app you're using and what happened. Screenshots help. We read every message and usually reply within a day or two — often the same person who built the app.

Found a wrong answer or a factual error?

Our study and reference apps have a flag button on every question and entry — use it, and the report goes straight to the person who maintains that content. If you'd rather email, include the question ID shown on screen. If you're right, we fix it and credit the fix in the changelog. Accuracy is the whole product; we take these seriously.

Refunds

Purchases go through Apple, so refunds do too: visit reportaproblem.apple.com, sign in, and choose the app. Apple handles the rest. If something in one of our apps let you down, we'd also genuinely like to hear why.

Your data

There are no accounts to recover and no servers holding your data — your scores, logs and settings live on your device. See the privacy policy (short version: the only thing an app sends us is a question you choose to flag).