Adjuster Duties & Ethics

When handling claim funds, an adjuster should:

Answer

Account for and handle the funds honestly and as directed

A license holder who has 'misappropriated, converted to the applicant's or license holder's own use, or illegally withheld money belonging to' an insurer or an insured may be disciplined or denied a license.

Source: Tex. Ins. Code §4005.101(b)(4)

Not the answer

  • Keep any unclaimed amounts
  • Delay payment to earn interest
  • Deposit them in a personal account

Practice this

The Texas All-Lines Adjuster exam is 150 questions and takes 105 correct — 70% — to pass. The app’s page carries a free ten-question test drawn from the same bank, marked as you go.

Take the free practice test