Marketing & Unfair Claim Practices

Under the Texas prompt-payment law, an insurer must acknowledge receipt of a claim not later than:

Answer

The 15th day

TIC Chapter 542 requires the insurer to acknowledge the claim, begin investigation, and request needed items within 15 days of receiving notice (the 30th business day for an eligible surplus lines insurer).

Source: Tex. Ins. Code §542.055(a)

Not the answer

  • The 90th day after receiving notice of the claim
  • The next renewal date of the policy
  • The 60th day after receiving notice of the claim

Practice this

The Texas All-Lines Adjuster exam is 150 questions with a scaled passing score of 70, which is neither the number nor the percentage correct. This test uses 70% as a yardstick. The app’s page carries a free ten-question test drawn from the same bank, marked as you go.

Take the free practice test